and they are only recreational so as a medical patient those options are not available for us. Also since opening up the new store off veterans parkway the selection they have there is better than what we have for medical. The prices have slowly crept up - which i mean thats to be expected - but not at the rate they have here. patient for a few years now and have been coming here since it was the green solution. In the last few months the service here has dropped. So I am dropping my review down to 2 stars. Just feel really Cheated is all read more But instead get half of what i ordered and a bad experience that made me feel pressured into settling for there MistakeAnd the product and price I had to end up settling with. So this is what I got for a discount of 10% off and the $10 off that I was already going to get off that day very disappointed in how this place is ran not really thinking about going back anymore because of their Reckless use of the Internet and excuse that they don’t honor there online price’s. They should’ve honored the number that was given to me online with no question. well it’s just makes things feel disgustingly wrong. Now I am a medical patient that has cancer and really needs his medicine and this was going to be a very easy transaction I thought.But to feel pressured into changing my order because their numbers were wrong. That’s not my fault that someone on there end messed up labeled it online they refused to give me the price that was given to me originally but to give me a 10% discount and instead of getting five products I only ended up getting two. The manager was called over and they found out that someone missed labeled it online. When I got to the store to my surprise my order had doubled in number they were trying to say it was $235 for the 5 carts I was getting. 5 g now I decided to purchase five of them the total online being $105 confirmed that and I was told that the order will be ready soon. Here’s what happened I found carts online last night for $20 at. different and that they couldn’t give me the price that I was shown at the beginning online. I placed an online order and when I got in they told me that the price was. I am very unhappy and upset at this place. It doesn’t matter if the rec line is going out the door if there is medical people they are to be seen first it’s written in law.Yet Management does nothing when the medical line is is long and only has one window, but the Rec line has three windows.They say they will address it but never do.I did send a email… I asked for someone above management to contact me but never heard from anyone. (Period).There is no taking turns and taking Rec people in front of medical patients. The new security guy needs to learn he ain’t working in a bar, and the freedom of speech act gives anyone the right to talk.So I found out it is written in the law that at all times Medical Patients take priority over recreational. Security will threaten to throw you out if you speak up after 30 minutes of nothing but Rec going threw while medical wait for the one window to be done verse the three for Rec.I love the product and the staff behind the counter. It’s getting worse and worse for medical folks. To learn more about BEYOND / HELLO Santa Barbara or to browse its products, visit. Merchandise and clothing are available for purchase, and online ordering is also an option for customers. Walk-ins are welcome, including medical patients, recreational and adult-use customers. “We want people to come in and really enjoy their experience.”īEYOND / HELLO Santa Barbara operates seven days a week from 10 a.m. “Ultimately, we think that the customer experience is above anything else,” Ms. Out-of-state medical patients and seniors receive a 10% discount on products, and there is a specific recreational team on site to help recreational customers navigate the store. She added that she believes the products are reasonably priced, so that customers could come in and buy something for as little as $6.īEYOND / HELLO Santa Barbara is the 11th store that has opened, but the first California location. “We’ve really taken the time to analyze what the customers in this area are looking for, so we spent a lot of time curating the absolute best product selection.” “Instead of having a transactional experience for our customers, we really want to go ‘beyond’ a ‘hello’ and start open and honest dialogue with the customers we see and the communities we serve,” she said. In addition, customers who walk in receive a golden ticket that will win them anywhere from $5 to $100 off.īlythe Huestis is the VP of Customer Experience for Jushi and BEYOND / HELLO, and told the News-Press the company was built on two small words. BEYOND / HELLO Santa Barbara is also kick starting with a promotion for 20% off select products.
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